Privacy Policy

1.  Definitions
In this policy:

Code ("We") means Code Property Qld Pty Ltd

Privacy Act means Privacy Act 1988 (Cth) an any amendments or regulations that are applicable from time to time. 

Personal Information has the same meaning as set out in the Privacy Act. Generally speaking, it is any information that can be used to personally identify you. 


2.  We respect  your privacy

Code values your privacy and is committed to safeguarding the privacy of our clients and website visitors. We comply with the Australian Privacy Principles contained in the Privacy Act. 

This policy is regularly updated to ensure its currency and effectiveness. Please frequently review our privacy policy. 

By providing us with Personal Information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy.

3.  What Personal Information do we collect?

We may collect a range of Personal Information that you provide to us such as your name, email, post/home/business address, telephone number, age and occupation. 

When you visit our website (www.codepg.com.au) we may collect other information relating to your browser type, operating system and websites that you have visited prior to coming to our website.

4.  How do we collect your Personal Information?

Code collects personal information from you in a variety of ways. This includes: 

• Directly or indirectly through our website.
• Through our agents.
• You providing Personal Information to us via email, text, phone call, fax or personal interaction when providing services to you.
• When you provide feedback or respond to surveys and/or promotions.
• When you engage with our online support provider/chat box.

We may also receive Personal Information from third parties (for example, your lawyer). If we receive Personal Information from third parties, we will protect it in the same manner as set out in this policy. 

Please contact us at any time if you would like to change your details. 

Information that we collect may from time to time be stored, processed in or transferred between parties located in jurisdictions outside of Australia.

5.  Why do we collect Personal Information? 

Code may collect Personal Information so we can:  

• Contact and provide services to you.
• Answer your enquiries.
• Fulfil your requests for certain services and information.
• Improve our service quality and better understand your needs.
• Provide you with marketing or advertising material.
• Provide you with newsletters or updates to our services. 

We may use, in a general sense, without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting user needs generally. 

Marketing

We may send you direct marketing material or information about our services. These communications may be sent in various forms, including mail, SMS, fax and email. 

If you do not want to receive any marketing content or newsletters, you can contact us directly (contact details below) or you can unsubscribe via the ‘unsubscribe’ or ‘opt out’ provisions.

6.  When do we disclose your Personal Information?

We will use our best efforts to protect the confidentiality of your Personal Information. 

Throughout the course of Business 

We will not knowingly share any of your Personal Information with any third party other than our: 

• Employees and officers
• Insurers, professional advisers and agents
• Subcontractors or third-party service providers that we have commercial relationships with (for example for marketing purposes),  or as otherwise set out in this policy. 

We only share your Personal Information to third party service providers if they agree to comply with this policy. Some of our service providers might be located overseas. 

Legal Requirements

 We may need to disclose your Personal Information to comply with a legal requirement (such as a regulation, court order, subpoena or warrant) in the course of a legal proceeding. We may also disclose your Personal Information if requested by a law enforcement agency. Also, Code may use your Personal Information to protect the legal rights, copyright, trademarks, property or the safety of Code or its users or third parties.

 Sale of Business

 If there is a change of control in our organisation (whether by merger, share /business asset sale, or otherwise) your Personal Information could be disclosed to a potential purchaser under an agreement to maintain confidentiality. Further, your Personal Information could be transferred as part of that transaction. If a sale or merger occurs, you will be provided with 14 days’ written notice that a transfer of your Personal Information will occur. During this time, you can object to the transfer, and your information will be deleted by Code. If you do not respond to the written notice, your consent to the transfer will be implied, and your Personal Information will be transferred accordingly.

 We will only disclose your information in good faith and where required by any of the above circumstances. If we disclose your Personal Information to third parties, we will request the third party follow this Policy when handling your Personal Information.

7.  Is your Personal Information Secure?

Code is committed to ensuring that the information you provide to us is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial protections.    

Security measures are periodically updated in light of current technologies. 

However, the transmission and exchange of information is carried out at your own risk. The internet is inherently insecure, and we cannot guarantee the security of the information you provide us online. Although we take measures to prevent unauthorised disclosures of information, we cannot guarantee the Personal Information we collect will not be disclosed in a manner that is inconsistent with this policy.

8.  What happens if there is a Security Breach or Inadvertent Disclosure?

We will inform you as soon as possible if we discover that the security or privacy of your personal information has been compromised. 

Please note that if you have used a decoy email address or not kept your contact information up to date, you may not receive this notification.

9.  How can you access your Personal Information?

You may request details of your Personal Information that we hold in accordance with the Privacy Act.  A small administrative fee may be payable for the provision of information. 

If you believe that any information we hold is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us (contact details are below). 

We reserve the right to refuse to provide you with information that we hold about you in certain circumstances as set out in the Privacy Act. For example, if it will compromise the privacy of others.

10.  How do I make a complaint?

If you have any complaints about our privacy practices, please contact us (contact details below). We take complaints very seriously and will respond shortly after receiving your complaint.

11.  Cookies

Cookies are very small files which a website uses to identify you when you come back to the site. Cookies also stores details about your use of the site. Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. 

Our website may from time to time use cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google AdWords. These ads may appear on this website or other websites you visit.

12.  Third party sites

Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites or organisations. Code is not responsible for the privacy practises of other such websites. We encourage you to read the privacy statements of every website that collects Personal Information.

13.  Contact us 

If you have any questions or concerns at any time about our privacy policy or the use of your Personal Information, please contact us at office@codepg.com.au or by post to PO Box 1124, Buddina, QLD 4575 or visit our office located at 15 Nicklin Way, Minyama, Queensland.